Emergency Assistance

As from 1 March 2012 there is the facility of a Merx HCV Call Centre for:

Services Provided by Call Centre:

  • Incident Management
  • Coordinating an environmental spill – calling out spill clean-up company
  • Coordinating a repacking job – calling out a clean-up company
  • Coordinating the securing of loads
  • Coordinating the recovery of overturned trucks or trailers
  • Coordinating a tow-in
  • Coordinating storage/warehousing of goods
  • Coordinating any mechanical help required
  • Dispatching of ambulance or other rescue services